Troubleshooting & FAQ
Our Troubleshooting/FAQ page has solutions to frequently asked questions as well as instructions on how to reset and troubleshoot SimplyHome devices. Check out our YouTube channel for Tech Tip Videos.
Open a Help Ticket
We’re here to help. If you need tech support or help from customer service, please fill out a help ticket. Once you submit this form, a SimplyHome representative will reach out to the contact listed within 3-5 business days. Non-emergency requests will be responded to during normal business hours. For emergency requests (such as system failures) after hours, please call the toll-free phone number below.
Give Us a Call
(877) 684-3581 Toll-Free